Benefit Advocates

Now your employees have an advocate in the health care system — the ClearPoint Benefit Advocate department. The Benefit Advocates are a group of dedicated benefit specialists designed to assist employees in navigating through the sometimes complicated and confusing world of health insurance. Specific attributes of the department are:

• Customized activity analysis reports for our clients to track plan participation and utilization
• Reduction of the internal handling of Protected Health Information (PHI)
• Access to specialists trained in HIPAA, COBRA, eligibility issues, claim and billing issues, enrollments and renewals, appeals, Online Tools, and general health care administration
• Toll-free phone and email access to the BA department

The BA department will help educate your employees, resolve long, cumbersome issues, and empower your HR department so that they may focus more on organizational priorities and less on assisting employees with day-to-day plan administration.